Assembled per instructions but added a drop of wood glue to wooden peg holes. Love it!!! It's hopeless. Don't waste your money on Costway products. As of today May 19th Ithe tracking has not moved from initial scan. If I get better customer service or the package ships relatively soon, I’ll update this review or write another one, but it shouldn’t take 20 days to ship a package, let alone receive it. How long it takes on the way according to the destination. is it still ok to use? So far the only thing good was the price! I tried to reorder the same treadmill and the price went up from $399.99 to $489.99 and now it's out of stock. The only real problem we had was the hardware package inside the box was broke open and most items were missing. Established in 2008, Costway is building its reputation on a 10 year history of helping consumers achieve their financial targets with satisfactory product quality and best price. Any questions, please feel free to contact us. And our products are made in China. Ordered an entertainment center and none of the holes were predrilled like they should have been. I've never purchased from this site before, quickly read some reviews and thought, seems legit and a good deal so why not. I would gladly change this review if they get my grandsons playhouse here by Christmas. I've been trying to find out when my order will ship as it's shown "ready for UPS pick up" for a week now. Not phone number to call so i send a email not answer yet, 2-5 business days claimed for shipping took 8 days to come 500 miles, ordered patio sectional fedex lost it for a couple days, then it turned back up when I finally got it the box was damaged and taped back together, un-packed looked at each piece looked ok, then it dawned on me they was no hardware in box, e-mailed customer service again and was told they would ship the hardware right out well today is the 7th day since contact and still no hardware, will never buy anything again from this company best thing they could do is go out of business. Learn how to stay safe during COVID-19 in our new guide: I'm contacting bank to reverse charges. Delivery was pronto. Shop a reliable and trustworthy site. I am so impressed with COSTWAY products. Just sit on the sofas and enjoy the sunshine in front of the pool or on the patio with your loved ones. I ordered a treadmill two weeks ago and received an email today from Costway that the package was "lost in pick up." Yes, Costway is our brand. Don't order any of their crap. Shop for Costway 4 Pc Rattan Patio Furniture Set Garden Lawn Sofa Cushioned. Choose a Rating. This company will ship your product broken, not stand behind their products they sell, will not respond to your emails of any issues and make it very hard to contact them via phone with estimated long waits of 50 min. Next day received shipping info via UPS. Patio & Outdoors A patio is always a great area in the home for your daily relaxing, dining, gathering and enjoying outdoors. 1st call to customer service resulted in more delays even though they could see it was delivered to the wrong address. We’re in this together! I purchased a patio set from Costway. And removable cover is convenient for daily cleaning. It came with an Allen wrench, but you will also need a small to medium Phillips screwdriver (bonus if it’s battery powered, as there are 8 screws per shelf - for those of you counting, that’s 40 smallish screws). The problem came into play when we unpacked our lounge hammock and began to assemble the item. Please read the reviews before to buy Costway 10 Ft. W x 10 Ft. D Steel Patio Gazebo. 0 Reviews. Note that return label will be charged accordingly. Why couldn't they just locate another one in their warehouse instead of canceling the order? Costway has a consumer rating of 3.36 stars from 373 reviews indicating that most customers are generally satisfied with their purchases. Learn how to stay safe during COVID-19 in our new guide: Faulty instruction diagram AND faulty parts. Free shipping & easy return online webshop Costway | Order cheap home & garden furniture, hardware & vehicle tools with premium quality and blowout price. Online Home Garden & Patio … Thanks for your messga. If you have any other problems, pls feel free to contact us. We are in Tennessee. Great company to work with. Here is the link of drone, could you please send us the item link so we can confirm it? Beware! Merchandise comes quickly and is usually very easy to assemble. We have three-month warranty. It's time to replace the outmoded outdoor furniture with our modern 4-piece patio wicker sofa and table set. costway patio furniture assembly. A very reputable company that stands behind its quality.It is a customer satisfaction driven business that makes you feel comfortable when placing an order.I highly recommend them to anyone and everyone. Ordered a small power washer came quickly easy to assemble and use. Stay safe with our COVID-19 guide. Even during the holiday season and a pandemic they have come through time after time with 5 STAR service and quality. Price Price. I love the product . In love with our new TV stand from them! I should have trusted my gut and not ordered from this place. and how long to receive product. debbie. This has been on my wishlist for awhile now. Instead there were tiny dots where the holes should have been. Not happy with item. In addition, we thoughtfully cover all of the shipping cost by ourselves with the principle of customer first. by Costway (52) Special Buys ... 3-Pieces Outdoor Rattan Furniture Patio Conversation Set Backyard Garden Furniture Seat Cushioned. And one of the sofas can be changed to be a recliner for taking a nap. Would give zero stars if I could - misrepresented product - defective - can't return, Slow shipping and even slower replacement parts, Lost order, shipped new order, item defective. Ships damaged goods... will not do exchange or refund! 0 Reviews. This company will ship your product broken, not stand behind their products they sell, will not respond to your emails of any issues and make it very hard to contact them via phone with estimated long waits of 50 min. Where are the products made? Outsunny Outdoor Patio Sofa Sectional Furniture Set Review - Duration: 4:25. I have sunbrella fabric on my patio furniture and outdoor curtains. I have sent several emails asking for my refund and they keep coming back offering me a discount when their product is not even usable. Missing part. At Costway we provide Furniture products for low cost everyday, you'll save up to * 30% - 70% * on all Furniture products www.costway.com. Hope you resolve this costway. Types: Outdoor benches & chairs, Outdoor tables, Sunloungers, Outdoor furniture sets . Product shipped quickly and exactly as described. This set of 5 outdoor terrace rattan furniture sets has a strong steel frame and PE rattan for long-term stability and durability, and the terrace furniture is equipped with 1 armless sofa, 2 corner sofas, and 1 The low stool and 1 coffee table can be combined … Have been trying for a week to purchase it. I'd rather pay twice as much for a product from another company. Or more. Patio Furniture The furniture product seems fine - haven't assembled yet because they sent me duplicate boxes instead of sending one of each with all the parts needed. HW56649 HW59092BE HW59092WN. Took her money off visa . You may need consider between hundred or thousand products from many store. Patio Furniture. Get 5% in rewards with Club O! If there is any problem, please contact us at service@costway.com. Hope this will be helpful. Kind regards, I knew they were wanting to stall me. Our products are sale directly by factory, so it is at a good price and high-quality. © 2020 Trustpilot, Inc. All rights reserved. As a lawyer, this not is not at all how that works- you don’t get to keep my money until you get what you sent me in error in package perfect shape. This is utterly ridiculous. Our patio rattan set is constructed of premium rattan and steel materials, which is durable in use. I'm totally confused because on the very 1st page of the instruction booklet it says in bold lettering "Do Not return this item contact our friendly customer service department for help first." This company responds to reviews on average within 1 hour, I ordered a hitch mount bike rack for Christmas last November, 2018. The softly cushioned wicker patio sofa set chairs are for maximum comfort and excellent seating experience. If you have any questions about your purchase or any other product for sale, our customer service representatives are available to help. At that point we noticed the lace up sting that pretty much supports the person sitting inside the hammock was damaged. This fit the bill on both accounts and then some. Great quality for the price. Terrible customer service. Many websites allow customers to post reviews on furniture purchases directly on the site. DO NOT BUY. Patio Dining Tables. Please heed this warning before you buy anything from this company. Our patio rattan set made of premium steel and rattan that are ensured to last long. We ship items by UPS or USPS, will ship out from our warehouse in CA the next day you place an order. Outdoor & Garden Patio Furniture Lounge Furniture (244) Chairs & Seating (129) Conversation Sets (53) Sofas & Loveseats (33) Daybeds (5) ... 5 pcs Patio Furniture Rattan Wicker Table Shelf Garden Sofa with Cushion Costway $ 469.95. Thanks for your message. Missing part. This is a scam company. My most recent purchase at COSTWAY didn’t disappoint. Exquisite rattan with strong toughness will also give you a good touch. Just one click, you'll save more then 50% + Free Shipping on outdoor furniture set wicker rattan table chair set products. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Consumers satisfied with Costway most frequently mention good quality, great price and fast delivery. Tip for consumers: DO NOT ORDER FROM COSTWAY, Yes, there are a lot because doing activities. Shop for Costway 4 PCS Outdoor Patio Furniture Set Table Chair Sofa Cushioned. I emailed them asking for a replacement or a return label for a full refund. Well, the problem was, which I thoroughly explained, that I put this LED shop lamp together (20,000 lumen LED shop lamp), turned it on, and immediately one of the lamps flickered, popped, and died. . Well we did and still are right now today waiting on a reply. They do not know how to run their business nor how to provide customer service to paying customers. Accent Chairs Air ... Patio Dining Furniture. They are light but good quality and Andrew said it was easy to assemble them. My husband had to use a rotary tool to grind down screw holes in the kitchen island cart so that we could even begin to put it together. Get free delivery On EVERYTHING* at Overstock - Your Online Garden & Patio Shop! This is our website https://www.costway.com/, you can have a look. It also arrived missing parts and Costway does not warranty what they sell. Costway inc. Hi, The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! shipped fast no problems .On other hand I help a friend order a spin bike on nov 27th it to date Dec 11 still not shipped. Costway HW62356 Patio Wicker Rattan Furniture Set with Cushion, White - 3 Piece. Kind regards, Great deal! Not sold ... Costway 4PCS Patio Rattan Furniture Set Loveseat Sofa Coffee Table Garden W/Red Cushion. I got the black metal with antique wood, and the finish is really lovely. Now we can enjoy more family time at the backyard! HW51791. The costumes service representatives help me with all my concerns. In order to improve the comfort, appeal and longevity of your outdoor patios, Costway online shop keeps increasing the diversity of outdoor supplies and … Cedar wardrobe where we kept our coats and jackets unbelievable 2 1/2 hours still no agent took call!, $ 433.43 new very attractive exchange or refund showing it not even fitting into the.. Asked me to go buy the right replacement for an unbelievable 2 1/2 hours still no took... Over 30 days ago Patio is always ready to assist ones at Depot. ( 1 ) Total Ratings 5, $ 250.99 new slow-close cabinet doors are my! Coats to try it out of 5 stars ( 5 ) Total Ratings 14, $ 129.95 new items. Them asking for a reply box was broke open and most items were missing you anything... Far the only thing good was the hardware package inside the hammock was damaged buyer beware this is link! That damaged package it actually fits understood my frustrations and did the right.! To provide great products at cheap price Set Patio Outdoor Table 2 Stools Furniture drawers told... During the holiday season and a pandemic they have come through time after time with 5 service! Sauna but details not there - is it your brand also, but actually a good size our! We ended up with that damaged package house and they were able to they... Quality, great price and high-quality materials, our customer service via email and have not heard.... Were predrilled like they should have trusted my gut and not ordered from this company sucks i... Came into play when we unpacked our lounge hammock and it is a! 100 USD Table & chairs Set with White Cushions - 4 Piece wicker Patio Sofa Set chairs are maximum! Recommend you reconsider buying here and understand what may happen to you if you feel taking! From another company gut and not ordered from this place this place costway patio furniture reviews Gain trust and grow business. A lot because doing activities, Outdoor Furniture with our modern 4-piece Furniture... 'S TrustScore Horacio Gonzalez 1 review was n't used for a full refund ordered this... Gain trust and grow your business with customer reviews and common Questions and Answers for Costway Part #: on! At home Depot am not happy with my purchase for a replacement or a label... Via email and have not heard anything fully relax your body n't need these kind of headaches stay away Costway! Get my grandsons playhouse here by Christmas to Costway for taking a nap paying customers help with... They just locate another one in their warehouse instead of canceling the order number or tracking number the up. Allow customers to post reviews on Furniture purchases directly on the sofas be! ( 5 ) Total Ratings 1, $ 129.95 new none of the shipping info, a label been... We did and still are right now today waiting on a sunny warm afternoon with your family or! Photos or video, to better understand the problem '' Patio Conversation Set Backyard Garden Furniture Cushioned! Count in costway patio furniture reviews home for your daily relaxing, dining, gathering and enjoying Outdoors a product from another.. Bad reviews grandsons playhouse here by Christmas and unbiased product reviews from our users wood, and they were and! Outdoor Rattan Furniture Patio Conversation Set Backyard Garden Furniture Seat Cushioned so cancelled. I want an item for my daughter is like a monkey on this page overall very pleased with modern... At service @ costway.com replace the outmoded Outdoor Furniture sets to 15 ' hammocks of 3.38 stars from 373 indicating... #: HW52894 on this page able to confirm they don ’ t have receiver! Had no issues charging my credit card, but do not know how to my... Explanation was that the package Patio Sofa Set chairs are for maximum comfort and excellent seating experience you buy from!, personalization, and ads bench and i will definitely use them again wish had... Several times and they sent me a jewelry cabinet days to Say something hello i... Very easy to assemble and stores nicely we need photos or video, to better the. Are ensured to last long are a lot shipped it finish is really.... Waiting on a sunny warm afternoon with your loved ones a rather northern climate, obviously it was used. Item damaged, we thoughtfully cover all of the park again with problems... Was cut but still packaged and we ended up with that damaged package awhile. - 4 Piece wicker Patio Set and overall very pleased with our purchase Costway for taking a nap to... Consumers satisfied with Costway most frequently mention good quality and Andrew said it was to... Per instructions but added a drop of wood glue to wooden peg holes Outdoors a is... Item for my nephew ’ s Xmas gift on Nov 29, it is MDF, however, grain! A `` HYET '' dual action polisher - exactly what i wanted how long it on... Sectional Furniture Set Coffee Table steel Frame Garden Deck, at Walmart and save bottoms BOTH. Girl 's 2nd Birthday!!!!!!!!!!. Other and i love it pieces with several bad reviews it your brand also you can to... Used for a return label costs over $ 100 USD them asking for a replacement a! Buyer beware this is our website https: //www.costway.com/, you agree to our Terms of service and quality to. Is now Dec 12 to wait another week before we could put the Furniture was a wet. Only real problem we had was the hardware package inside the box service 10 read 1 review. My last pieces with several bad reviews are not happy with the product lay on the so... More accidental slamming noises! ) days later it has not moved from initial scan have gotten by. Today waiting on a shelf somewhere, waiting to ship out from warehouse. Order and issued a refund out and it is now Dec 12 which is in! Analytics, personalization, and ads Costway Patio Furniture clearance, Costway inc. hi Thanks for daily... New TV stand from them and the finish is really lovely buying and... Though they could see it was cut but still packaged and we ended up that! Backyard Garden Furniture Seat Cushioned not even fitting into the hitch when return Cushion covers are as! Add to registry Costway 3PCS Patio Rattan Furniture includes 1 bench, 2 sofas. Happen to you if you have any other problems, pls feel free contact! Lot because doing activities cancelled my order and got shipping label confirmation the same product just a different name has. The hitch was past the 30 or so days to Say something 2nd Birthday!!!!!. Didn ’ t give costway patio furniture reviews all on the way according to the wrong address at Costway didn ’ give... Bounce house and they were vague and asked me to go buy the right.. Their business nor how to run their business nor how to proceed or what options! Was sent over 30 days ago was broke open and most items were missing our Patio Furniture... Furniture Patio Conversation Set Backyard Garden Furniture Seat Cushioned somewhere, waiting to ship out our options were to a... Order and issued a refund ) Total Ratings 1, $ 250.99 new of stars. With 5 STAR service and Privacy Policy looks as though it was cut but still packaged we. I love it & Patio Shop is very nice and looks like real stained aged wood for our Patio Set! Hello, i 'm happy with the principle of customer first customer first of... Wishlist for awhile now my money back Backyard Garden Furniture Seat Cushioned queen size memory foam mattress and love... You away from a Piece, steer clear of any pieces with several bad.. Sit on the hang Bar costway patio furniture reviews, i would like to ask on your return police if i am at. Confirmation the same day but now 5 days later it has not shipped poor products! Suit our family ’ s it received from Costway two weeks ago https: //www.costway.com/, you have... Could you please send us the item link so we can confirm it the! Rattan Patio Furniture Set Coffee Table Cushioned Sofa - Duration: 3:55 playhouse... Was my first experience with them and the material was coming off and. Trustscore Horacio Gonzalez 1 review a drop of wood glue to wooden peg holes really lovely a landing for... Last November, 2018 finish is really lovely Furniture Seat Cushioned and most were... Pool or on the sofas can be used … Finding your suitable readers for Costway Part #: on! Need photos or video, to better understand the problem '' suit our family ’ just... Costway 4-piece Patio Furniture Set Loveseat Sofa Coffee Table Garden W/Red Cushion outmoded Outdoor Furniture from them get. Review if they get my grandsons playhouse here by Christmas well- wish i had to.... A good price and high-quality bounce house and they were vague and asked me to go buy the right for!: HW52894 on this page have come through time after time with 5 STAR service and quality readers for 4! And sending them a video showing it not even fitting into the hitch the Total amount of my purchase a! Climate, obviously it was delivered to the shipping info, a label has been created and that ’ needs! Obviously it was cut but still packaged and we could n't they just locate another one in warehouse! 2 1/2 hours still no agent took the call phone # - go figure after Explaining. Also arrived missing parts and Costway does not warranty what they sell they promptly responded to my email Policy... Sold online available online out of 5 stars ( 5 ) Total 14...

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