This program provides a practical approach to develop innovative leadership skills to keep pace with the dynamic environment. The workbook pages are included may also be supplemented by a specific PEAK Programs & Course template customized based on your involvement with the Immersion-Service Learning (a process of Strategic Learning Series©) There was an error retrieving your Wish Lists. --Chris Conner, General Manager, The River Club. focus on workers with informal leadership roles and supervisors/team leaders who are responsible for teams. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. Service-Based Leaders have to balance the needs of the customers, their employees, the business and themselves. You're listening to a sample of the Audible audio edition. The Workbook takes the concepts spelled out in Leadership on the Line:  A Guide for Front Line Supervisors, Business Owners, and Emerging Leaders and breaks them down into easy-to-absorb lessons for those just starting on the path to successful leadership. We work hard to protect your security and privacy. With Service-Based Leadership customers are treated well because employees are valued, trained, supported, and empowered by their leaders. They present everyday tools that give equal weight to the dangerous work of leading change and the critical importance of personal survival. To get the free app, enter your mobile phone number. book. Stock Image. Brand New!. Your recently viewed items and featured recommendations, Select the department you want to search in, No Import Fees Deposit & $12.96 Shipping to Brazil. Unable to add item to List. Shipping: View Larger Image Leadership on the Line - The Workbook Ed Rehkopf. Without strong, consistent leadership at this level to direct, motivate, and inspire employees, a company's customer service efforts will certainly be at risk. The Leadership Styles Workbook Introduced by Mind Tools CEO, James Manktelow There are many different ways in which you can lead, some good, some bad. As such it is the perfect training tool for young managers and those who must direct them. The Workbook takes the concepts spelled out in Leadership on the Line: A Guide for Front Line Supervisors, Business Owners, and Emerging Leaders and breaks them down into easy-to-absorb lessons for those just starting on the path to successful leadership. Everyday low prices and free delivery on eligible orders. New / Quantity Available: 0. Find all the books, read about the author, and more. The Workbook takes the concepts spelled out in Leadership on the Line:  A Guide for Front Line Supervisors, Business Owners, and Emerging Leaders and breaks them down into easy-to-absorb lessons for those just starting on the path to successful leadership. Get it as soon as Thu, Jun 25. The Workbook is an interactive experience that allows readers to assess their individual needs to cultivate their employee relationships, customer service and leadership skills. The self study workbook will benefit participants that are relatively new to the role of leadership or are in need of a fresh perspective to their leadership role. Please try again. Without strong, consistent leadership at this level to direct, motivate, and inspire employees, a company's customer service efforts will certainly be at risk. This specific ISBN edition is currently not available. "synopsis" may belong to another edition of this title. Read Leadership on the Line - The Workbook book reviews & author details and more at Amazon.in. Modern leadership is moving away from the ‘command and control’ ideal and the role has become more focused on how to unlock the power and potential of those around you. There was a problem loading your book clubs. Enter your mobile number or email address below and we'll send you a link to download the free Kindle App. Yet it is the junior manager who so often directs a company's customer-facing employees. Home Ed Rehkopf Leadership on the Line - The Workbook. Those that do usually focus on technical skills, not leadership. This free eBook explains the core principles of team leadership that will help you get the best out of any team that you find yourself managing. This could be a very effective workshop for business in general. Leadership on the Line - The Workbook: Ed Rehkopf: Amazon.sg: Books. Mr. Rehkopf's first book, Leadership on the Line has been a foundational element for my hospitality training and development practices over many years. Spiral-bound. "About this title" may belong to another edition of this title. It also analyzes reviews to verify trustworthiness. Most leadership books are written for mid-level managers aspiring to senior positions. Seller Inventory # VIB0972219323, More information about this seller Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required. Your process is very similar and is a very personal introspective that all managers and supervisors should sit down and work through. Prime. To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Well, that may be true in some cases, there will be days when you need to ask for help from others and when it comes, you must be ready to accept all the help you can get with open arms. In Leadership on the Line, they show how it's possible to make a difference without getting "taken out" or pushed aside. Condition: New. It reinforces comprehension of the book's guiding principles while assisting the student in practical application of leadership skills. The most frequent comment heard from senior leaders about Leadership on the Line is, I wish I had read something like this years ago. This version of the Strategic Learning & Leadership Guide will be delivered to you electronically. FREE Shipping on orders over $25 shipped by Amazon. Beautifully written, academically brilliant, and masterfully designed, the Innovative Leadership Workbook for Executives leads readers on a path to become a … Please try again. From Irish Booksellers (Portland, ME, U.S.A.) Leadership on the Line - The Workbook by Ed Rehkopf is not a rehashed list of stagnant advice. It’s hard-core leadership in action – driving the big, hairy changes and challenges. Leadership on the Line - The Workbook addresses this need by explaining in simple, easy-to-understand terms the requirements of Service-Based Leadership - a style of leadership based on the need to develop strong relationships with followers and focused on serving the needs of all constituencies - boss, customers, peers, and employees. Clarity Publications, 2009. You place yourself on the line when you tell people what they need to hear rather than what they want to hear. Leadership on the Line - The Workbook: 9780972219327: Books - Amazon.ca. Leadership on the Line book. Leadership becomes dangerous, then, when it must confront people with loss. Leadership on the Line is truly a book for leaders who want to take their game to the next level. Cart Hello Select your address Best Sellers Today's Deals Electronics Customer Service Books Home Gift … Of Read 144 reviews from the world's largest community for readers. Amazon.in - Buy Leadership on the Line - The Workbook book online at best prices in india on Amazon.in. In this workbook, we’ll study three of the most common styles you’re likely to encounter in the workplace, and we’ll look at … As such it is the perfect training tool for young managers and those who must direct them. by Ed Rehkopf | Nov 11, 2009. Most leadership books are written for mid-level managers aspiring to senior positions. ISBN 10: 0972219323 / ISBN 13: 9780972219327. Use the Leadership style workbook (LSW) to help your managers: We’ve designed this workbook to stand alone and act as an ongoing resource for you as you embark on your . Few are written to address the challenges of first-time or front-line managers and supervisors. Spiral-bound. The most frequent comment heard from senior leaders about Leadership on the Line is, I wish I had read something like this years ago. | Contact this seller, Book Description Clarity Publications, 2009. Account & Lists Account Returns & Orders. All Hello, Sign in. Our payment security system encrypts your information during transmission. Yet it is the junior manager who so often directs a company's customer-facing employees. There's a problem loading this menu right now. Here are some of the reasons as to why being a team leader is very important:• First Sentence "Maggie Brooke grew up on a small Native American reservation in which nearly everyone older than twelve drank alcohol." Something went wrong. Taken together they form an incredibly useful tool to help train my managers and supervisors to a consistent conception and application of leadership at our club. Spiral-bound $19.95 $ 19. Clarity Publications, 2009. 5.0 out of 5 stars 2. Cuenta y Listas Cuenta Devoluciones y Pedidos. Skip to main content.sg. Leadership on the Line: A Guide for Front Line Supervisors, Business Owners, and Emerging Leaders Regular price $19.95 Leadership on the Line - The Workbook Leadership on the Line - The Workbook. Nancie A. O'Neill, Corporate Director, Organizational Development/Training, Pinnacle Entertainment, Inc. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. --Steven F. Argo, CHAE, Chief Financial Officer & IT Manager, Charlotte Country ClubThis workbook is a great complement to the original Leadership on the Line. Published by Clarity Publications, 2009. Please try your request again later. Within U.S.A. Book Description Clarity Publications, 2009. Free delivery on qualified orders. Leadership on the Line - The Workbook book. Successful team leadership has more to do with making a success of the team you have been given, rather than building an ideal team from scratch. This workbook gives managers a chance to understand, and improve, their own managerial style. Condition: New. It is a lot to handle, particularly for new leaders. During his long and varied career, he has managed two historic, university-owned hotels, managed at a four-star desert resort, directed operations for a regional luxury-budget hotel chain, opened two golf and country clubs, worked in golf course development, and launched a portal web site for the club industry. Please try again. We don’t share your credit card details with third-party sellers, and we don’t sell your information to others. The Guide provides a concrete "structure, order and routine" to effectively engaging hospitality personnel to deliver to standards "and then some." 95. Directions: On the left line, list the skills, behaviors, and/or attitudes you believe are important for effective leadership. Hard to believe, but The Workbook is even better than the book! Friedrich Schiller says that a strong man is strongest alone. By matching the right style to a given situation, managers can make a positive impact on the business. Clarity Publications; First edition (November 11, 2009), Review of Leadership on the Line - The Workbook, Reviewed in the United States on December 12, 2011. tom Line Isn’t (later renamed Leadership Value Proposition). Buy Leadership On the Line-Workbook 09 edition (9780972219327) by Rehkopf for up to 90% off at Textbooks.com. This book is different, It starts with the question ‘How can you learn to lead’ Leadership on the Line Staying Alive Through the Dangers of Leading 1st edition This edition published in April 18, 2002 by Harvard Business School Press. Condition: New. Ed Rehkopf is a graduate of the U.S. Military Academy and received a Masters of Professional Studies degree in Hospitality Management from Cornell s School of Hotel Administration. The Leadership Challenge Workbook James M. Kouzes , Barry Z. Posner This is a well designed workbook for use in the classroom with other leadership materials developed by Kouzes and Posner. Buy Leadership on the Line - The Workbook First by Ed Rehkopf (ISBN: 9780972219327) from Amazon's Book Store. Read reviews from world’s largest community for readers. Only 4 left in stock (more on the way). Ed Rehkopf is a graduate of the U.S. Military Academy and received a Masters of Professional Studies degree in Hospitality Management from Cornell s School of Hotel Administration. “The Perfect Close Workbook” delivers practical techniques that can be easily implemented into your existing sales process to increase sales. Leadership is Dangerous You appear dangerous to people when you question their values, beliefs, or habits of a lifetime. I will use The Workbook, as I have the book, to build strong service-based leadership in our management ranks and to strengthen our culture of service to members and each other. Skip to main content. Leadership on the Line - The Workbook | Ed Rehkopf | ISBN: 9780972219327 | Kostenloser Versand für alle Bücher mit Versand und Verkauf duch Amazon. Taken together they form an incredibly useful tool to help train my managers and supervisors to a consistent conception and application of leadership at our club. Excellent Hospitality Leadership Resource, Reviewed in the United States on April 9, 2010. Leadership on the Line - The Workbook: Ed Rehkopf: Amazon.com.mx: Libros. Few are written to address the challenges of first-time or front-line managers and supervisors. A classic leadership book, "The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change" was first published in 1990 and continues to be one of the bestselling business books — 10 million copies sold later. book. Leadership Workbook The Principal’s Role Teams Professional Development Academic Development Institute. --Rob Duckett, General Manager, Mountaintop Golf and Lake Club. Those that do usually focus on technical skills, not leadership. learning journey. His newest piece, Leadership on the Line, The Workbook is one of the most practical and "spot-on" guides for hospitality leaders, managers and supervisors interested in and/or in need of development, leading others to high performance and professional success. The Workbook takes the concepts spelled out in Leadership on the Line: A Guide for Front Line Supervisors, Business Owners, and Emerging Leaders and breaks them down into easy-to-absorb lessons for those just starting on the path to successful leadership. Top subscription boxes – right to your door, © 1996-2020, Amazon.com, Inc. or its affiliates. This workbook is designed to kick-start your journey towards excellent safety leadership, with a particular . The Innovative Leadership Workbook for Executives is a “must have” for your personal development and your clients. 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